Built in Hook, Hampshire
The AI chatbot & receptionist for practices in Hampshire
Evrella answers the questions your clients ask every week, points them to the right page and passes you the enquiry, on your website and on WhatsApp, from your own pages and documents. She is built and run in Hook, for accountants, solicitors, advisers and clinics across the county.
Made in Hampshire
Built in Hook, by the people you’ll talk to
Evrella is built and run by PuglieseWeb, a UK software company with its registered office in Hook, on the M3 between Basingstoke and Fleet. She answers our own clients on our website and on WhatsApp every day: we only sell what we run on our own business.
Our founder, Emanuele Pugliese, spent more than fifteen years on cloud architecture in payments, at Discover and Capital One. When you write to us about your set-up, the people who answer are the people who build her.
She answers for practices anywhere in the county, in Basingstoke, Fleet, Farnborough, Andover, Winchester, Eastleigh, Southampton and Portsmouth and everywhere between.
From your own pages
She knows where you are
Visitors ask local questions: which towns you cover, where to park, whether you’re open on a Saturday. Evrella answers from what your pages say and links the page she took it from. If your pages don’t say, she tells them so and takes their details for you.
“Do you take clients in Andover, or only in Basingstoke?”
Where her answer comes from
The areas you cover, from your About or Contact page.
“Is there parking near your Winchester office?”
Where her answer comes from
Directions and parking, from your Contact page.
“Can I see someone on a Saturday morning?”
Where her answer comes from
Your opening hours, and a booking in your calendar if you take them.
“Can I ask my question in Polish?”
Where her answer comes from
Yes. She replies in the language the visitor writes in, from your English pages, and your enquiry email stays in English.
Pages for your practice:Evrella for accountancy practicesEvrella for solicitors
Already answering in Hampshire
A Hampshire studio runs her on its own website
Sophisticated Cloud, a web design studio in Hampshire, installed Evrella on its website and wrote about it.
I’ve now installed Evrella on the Sophisticated Cloud website and I’m very happy with it. It feels like a natural addition rather than something that has been bolted on for the sake of having an AI feature. For me, the appeal is simple. My website can now provide another level of assistance to visitors when I am not at my desk, while still directing people towards me when they need a conversation with a real person.
Build websites in Hampshire? Use Evrella on your own site and on your clients’ sites, through our partner programme. The partner programme
Your clients’ data
Where your clients’ data goes
Stored in the UK, on AWS in London. Answers are generated in the UK or the EU, so what a visitor types may be processed in the EU. Never used to train AI models. Where your data goes
Getting started
Start from the website you already have
30 days free
Every plan starts with 30 days free, and you don’t need a card to start.
Then £49 or £99 a month
No setup fee and no VAT. Add a card before day 30 to keep her answering, and cancel from the console at any time.
One line on your site
Paste one line into your website, with step-by-step instructions for WordPress, Wix, Squarespace and Shopify, or send it to whoever looks after your site.
Questions from Hampshire
What practices here ask us
Is Evrella only for practices in Hampshire?
No. Evrella is built in Hook, Hampshire, and answers for practices across the UK and in Italy. Being based here means the team behind her is in the county, between Basingstoke and Fleet.
Does Evrella answer the phone?
Every plan answers on your website, and Growth adds WhatsApp. Answering the phone is a custom set-up on the Custom plan: we connect her to your number with you, after a conversation instead of a checkout.
What does Evrella cost?
Nothing for 30 days, and you don’t need a card to start. After that, plans are £49 or £99 a month, with no setup fee and no VAT.
Will she give my clients advice?
No. She answers from your website and the documents you give her, links the page each answer came from, and says so when your pages don’t cover a question. What she gives is general information from your pages, not legal, financial or medical advice.
Do I need a new website?
No. Evrella goes on the website you already have: the console gives you one line to paste, with step-by-step instructions for WordPress, Wix, Squarespace and Shopify.
Where is our clients’ data kept?
Stored in the UK, on AWS in London. Answers are generated in the UK or the EU, so what a visitor types may be processed in the EU. It is never used to train AI models, and the trust page sets out the detail.
Let your website answer while you work
Start 30 days free, no card needed. Or talk to us first: the call is with the people who build her, in Hook.