For solicitors
The AI receptionist for solicitors: answers from your own pages, never gives legal advice
She answers new client enquiries the moment they ask: what a house purchase costs, how probate works, whether the first call is free. She takes the other party’s name for your conflict check and never gives legal advice. Your team takes the instruction. Free on your website, every channel from £39 a month, with nothing to rebuild.
- Passes you every enquiry
- Set up in minutes
- 30 days free, no card
- 0 queues at reception
Try the live demo
A fictional business, answered by a real Evrella. Call it or ask it a question here.
What your visitors ask
The five questions a law firm’s website gets every week
Many are about the prices and services the SRA’s Transparency Rules ask you to publish. Evrella answers each one from what your own pages say, and links the page she used.
“How much will my house purchase cost?”
Example answer
Our Conveyancing Costs page sets out our fees for buying, selling and remortgaging, and the usual disbursements. For a quote on your property, leave your details and we will send one.
“How long does probate take?”
Example answer
Our Probate page explains each stage and how long it usually takes. Every estate is different, so a solicitor will confirm the timescale for yours on a first call. Shall I book one?
“Is the first consultation free?”
Example answer
Yes: your first 30-minute call with a solicitor is free, by phone or video. Would you like me to book one?
“Can you help with my divorce?”
Example answer
Our Family team handles divorce, financial settlements and arrangements for children. Leave your details and the team will call you back.
“Do you offer legal aid?”
Example answer
We do not offer legal aid. Our Fees page explains how we charge, and GOV.UK’s legal aid checker shows whether you qualify.
How it works
01
She reads your business
Your website and the documents you give her are what she answers from.
02
She answers every channel
Your website chat, WhatsApp and your phone line, day and night.
03
You see every conversation
Each one is in your console, with the details she took and a summary.
Pricing
Plans at £0, £39, £149 or £249 a month, with 30 days free and no card to start.
The plan for a month like this
£53 a month like this
Recommended
Starter
£39 / month£390 / year
1,000 credits a month
about 1,000 AI replies, or about 250 call minutes
Evrella on every channel: website chat, WhatsApp and your own phone number
- Website chat1 chatbot
- WhatsAppIncluded
- Phone line1 phone number
- TeamUp to 3 people
- Transcripts kept180 days
- SupportEmail
- Your practice systemNot included
- RemindersNot included
Recommended
Small business
£149 / month£1,490 / year
5,000 credits a month
about 5,000 AI replies, or about 1,250 call minutes
For a busy small business with a team and several websites
- Website chat3 chatbots
- WhatsAppIncluded
- Phone line2 phone numbers
- TeamUp to 10 people
- Transcripts kept180 days
- SupportPriority
- Your practice systemNot included
- RemindersNot included
Recommended
Business
£249 / month£2,490 / year
8,000 credits a month
about 8,000 AI replies, or about 2,000 call minutes
For busy practices and branches, with your practice system connected as each sector pack ships
- Website chat3 chatbots
- WhatsAppIncluded
- Phone line3 phone numbers
- TeamUp to 25 people
- Transcripts keptA year
- SupportPriority, with an onboarding call
- Your practice systemAs each sector pack ships
- RemindersBy text and email
A month this size is worth a conversation
Enterprise adds volume rates, systems that need a partnership, several sites routed as one and terms of your own.
Enterprise: From £499 a month. Set-up from £2,000. 15,000 credits a month included, then 3p a credit.
Questions
She answers only from your firm’s pages
Evrella answers from what your website already publishes: your services, your prices, your team and how to instruct you. When your pages do not answer a question, she says so and offers to pass it to your team with the enquirer’s details. What she gives is general information from your pages, never legal advice.
Your clients’ data stays your firm’s
Stored in the UK, on AWS in London; answers are generated in the UK or the EU, so what a visitor types may be processed in the EU. Never used to train AI models. Built for UK GDPR: a Data Processing Agreement comes with every plan.
Your team decides who becomes a client
She takes an enquiry; she does not take instructions. Each one reaches your team by email, and by text on a paid plan and waits in your console, so your conflict and identity checks come first, as they always have.
Let your website take the first enquiry
Every plan starts with 30 days free and no card.