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An AI receptionist and chatbot for Winchester firms and practices

Evrella answers your firm’s phone with her own voice, and your WhatsApp and website chat in writing, in the city and out to Alresford and Kings Worthy. She answers from your own pages and passes you every enquiry by email, and by text on a paid plan. She is built and run in Hook, Hampshire. The demo below is a Winchester law firm, because a fee earner in a meeting can’t take a new enquiry.

Try free for 30 daysCall the demo01256 632590
  • Passes you every enquiry
  • Set up in minutes
  • 30 days free, no card
  • 0 queues at reception

Try the live demo

A fictional business, answered by a real Evrella. Call it or ask it a question here.

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What we can show

  • More than 8,200 businesses are based in the Winchester district. One in six employs 10 to 49 people, against one in ten across Hampshire.

    ONS, UK Business Counts 2026 (enterprises)

What goes unanswered today

  • A city of professional firms

    Winchester is home to the county’s courts, the county council and many law firms, accountants and advisers. Clients expect a prompt, careful answer, and a ringing phone in a small team means somebody stops what they are doing.

  • New enquiries arrive in meetings

    When the fee earners are with clients and reception is at lunch, a new enquiry goes to voicemail. A caller who wanted a quote today may call the next firm on the list.

  • Prices you already publish

    Conveyancing, wills, probate, a first consultation: your published prices answer most first questions. Evrella quotes them as your pages give them, and passes the enquiry on with what your intake form asks for.

  • Commuters who call after work

    Plenty of Winchester clients commute to London or Southampton and only get to their questions in the evening. She answers at 9pm what your office would answer at 9am.

How a conversation goes

Short examples written for this page, not recordings of real callers.

A conveyancing quote in Fulflood

Caller
We’re buying a freehold house in Fulflood with a mortgage. Can you give us a conveyancing quote?
Evrella
Certainly. Our fee for buying a freehold house starts from £1,250 plus VAT and disbursements; the exact figure depends on the price, the mortgage and the property. What is the purchase price?
Caller
£520,000.
Evrella
Thank you. If I take your names, phone, email and the property address, the team will send your quote in writing within one working day. Would you also like a free 20-minute call with our conveyancing team?

Mirror wills, by video

Caller
My wife and I want to make wills. Can we do it without coming into Winchester?
Evrella
Yes. Mirror wills for a couple are £350 plus VAT. Appointments last 45 minutes, at our Winchester office or by video, and are usually available within a week. Which would suit you?
Caller
Video, please. Any evening?
Evrella
I’ll ask the team about an evening slot. Can I take your names, phone and email? They’ll confirm the appointment by email, with what to have ready.

How it works

  1. 01

    She reads your business

    Your website and the documents you give her are what she answers from.

  2. 02

    She answers every channel

    Your website chat, WhatsApp and your phone line, day and night.

  3. 03

    You see every conversation

    Each one is in your console, with the details she took and a summary.

Works alongside

Only what Evrella really does with each of these.

  • Google Calendar

    First consultations she books in your website chat sync both ways with Google Calendar, moved and cancelled ones too.

  • Your phone line

    Divert all your calls, or only the ones you miss, from the number your clients already have. No porting and no new phone system.

Compliance

Evrella answers from what your firm publishes, so she says only what your pages say: your published prices, the services you offer and your opening hours. For a law firm, as in this demo, she follows the Solicitors Regulation Authority’s Transparency Rules by quoting only the prices your pages publish, never gives legal advice or a view on a case, and never confirms whether you act for anyone; conflict, identity and anti-money-laundering checks stay with your team. At the start of every call she says she is an AI assistant, and when a caller asks for a person she puts them through to a UK number you set, if you switch transfers on; otherwise she takes a message. Clients’ details are personal data under UK GDPR: they are stored in the UK on AWS in London, answers are generated in the UK or the EU, nothing is used to train AI models, and a Data Processing Agreement comes with every plan.

What she never says

  • Legal, financial or medical advice
  • A price your pages don’t publish
  • Whether your firm acts for anyone
  • An appointment time your team hasn’t confirmed, on the phone
  • Anything about an existing matter: she takes a message

Pricing

Plans at £0, £39, £149 or £249 a month, with 30 days free and no card to start.

Your month

An estimate of a typical month for businesses like yours. Pick another month, or change the figures to yours.

Credits a month

900

  • StarterBest value

    Within the 1,000 credits included

    £39a month

  • Small business

    Within the 5,000 credits included

    £149a month

  • Business

    Within the 8,000 credits included

    £249a month

An estimate from the figures above. Every plan starts with 30 days free, so you can count a real month before you pay.

What a receptionist costs, with the sums

The plan for a month like this

£39 a month like this

  • Recommended

    Starter

    £39 / month£390 / year

    1,000 credits a month

    about 1,000 AI replies, or about 250 call minutes

    Evrella on every channel: website chat, WhatsApp and your own phone number

    • Website chat1 chatbot
    • WhatsAppIncluded
    • Phone line1 phone number
    • TeamUp to 3 people
    • Transcripts kept180 days
    • SupportEmail
    • Your practice systemNot included
    • RemindersNot included
    Try free for 30 days

Questions

  • Does Evrella work for firms and practices in Winchester?

    Yes. She answers on your website, on WhatsApp and on your business phone wherever you are, and the team that builds her is in Hook, Hampshire. Solicitors, accountants, clinics and advisers across Winchester can try her free, with no card to start.

  • Can an AI receptionist answer my Winchester office number?

    Yes. You divert all your calls, or only the ones you miss, from your existing number to the Evrella number we give you. Your clients ring the number they know, and she answers with her own voice.

  • Will she answer questions about our Winchester office, like parking?

    She knows what your pages say. If your Contact page gives directions, the nearest car park or the park and ride, she answers from that and links the page. If it doesn’t, she says so and takes the caller’s details for you.

  • Can she book first consultations for a Winchester firm?

    In the chat on your website she books from your calendar, and it syncs both ways with Google Calendar. On the phone she takes the enquiry’s details, and your team confirms the appointment.

  • Is the voice on the phone the same assistant as the chatbot on our website?

    Yes, with the same knowledge. On your website and WhatsApp she writes; on your phone line she speaks. Every conversation, written or spoken, waits in your console as a transcript.

  • Will she give our Winchester clients advice?

    No. She answers from your website and the documents you give her, links the page each answer came from, and says so when your pages don’t cover a question. What she gives is general information from your pages, not legal, financial or medical advice.

  • Where is our Winchester clients’ data kept?

    Stored in the UK, on AWS in London. Answers are generated in the UK or the EU, so what a client types may be processed in the EU. Nothing is used to train AI models, and a Data Processing Agreement comes with every plan.

Let Evrella answer for you

Set her up on your own website and number, and try her free first.

Try free for 30 days