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An AI receptionist and chatbot for Portsmouth and Southsea

Evrella answers your business’s phone with her own voice, and your WhatsApp and website chat in writing, from Southsea and Fratton to North End and Cosham. She answers from your own pages and passes you every enquiry by email, and by text on a paid plan. She is built and run in Hook, Hampshire. The demo below is a Portsmouth letting agency, because a negotiator on a viewing can’t answer the phone.

Try free for 30 daysCall the demo01256 632590
  • Passes you every enquiry
  • Set up in minutes
  • 30 days free, no card
  • 0 queues at reception

Try the live demo

A fictional business, answered by a real Evrella. Call it or ask it a question here.

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What we can show

  • About 6,100 businesses are based in Portsmouth, and almost nine in ten of them employ fewer than ten people.

    ONS, UK Business Counts 2026 (enterprises)

What goes unanswered today

  • Out on a viewing, away from the phone

    On an island city where everything is ten minutes away, your team is out of the office more than in it: at a viewing in Southsea, a valuation in Drayton, a client in Gunwharf. The calls that arrive meanwhile go to voicemail.

  • Evenings, weekends and shift patterns

    Portsmouth works round the clock, from the naval base to the hospital at Cosham, and plenty of people only look for a service after their shift. By the next morning they may have rung someone else.

  • Students in a hurry

    A university city fills with questions every summer and every January: what does it cost, is it still available, can I see it this week. Each answer is already on your website, but someone still has to say it.

  • The same three questions, all day

    Do you cover PO4? What are your fees? Are you open on Saturday? Evrella answers them from your pages, on the phone, in the chat and on WhatsApp, and passes you only the enquiries that need your team.

How a conversation goes

Short examples written for this page, not recordings of real callers.

A student flat in Southsea

Caller
Is the two-bed flat on Albert Road still available? There are two of us, starting at the university in September.
Evrella
I can check that for you with the team. Our affordability rule is a combined yearly income of at least 30 times the monthly rent, or a UK-based guarantor. When would you like to move in, and would you like to view it?
Caller
Early September, and we’d have a guarantor. Saturday, if possible.
Evrella
Thank you. Can I take both your names, a phone number and an email? The team will confirm your Saturday time and the negotiator’s name by text.

A landlord in Cosham, after hours

Caller
I’ve got a house in Cosham I want to let. What does full management cost?
Evrella
Full management is 12% of the monthly rent plus VAT. We also offer let-only at 8% of the first year’s rent, minimum £600, and rent collection at 10%, both plus VAT. A rental valuation is free.
Caller
Can someone come and value it next week?
Evrella
Yes, our lettings manager does free 30-minute valuations on weekdays. Can I take your name, phone, email and the address? The team will confirm a time with you.

How it works

  1. 01

    She reads your business

    Your website and the documents you give her are what she answers from.

  2. 02

    She answers every channel

    Your website chat, WhatsApp and your phone line, day and night.

  3. 03

    You see every conversation

    Each one is in your console, with the details she took and a summary.

Works alongside

Only what Evrella really does with each of these.

  • Google Calendar

    Viewings and valuations she books in your website chat sync both ways with Google Calendar, moved and cancelled ones too, and she never offers a time you are already busy.

  • Your phone line

    Divert all your calls, or only the ones you miss, from the number your clients already have. No porting and no new phone system.

Compliance

Evrella answers from what your business publishes, so she says only what your pages say: your fees, the areas you cover and your opening hours. For a letting agent, as in this demo, she follows the Renters’ Rights Act rules your agency sets: she asks every applicant the same questions, never invites an offer above the asking rent, and never refuses anyone because they receive benefits or have children. At the start of every call she says she is an AI assistant, and when a caller asks for a person she puts them through to a UK number you set, if you switch transfers on; otherwise she takes a message for your team. Callers’ details are personal data under UK GDPR: they are stored in the UK on AWS in London, answers are generated in the UK or the EU, nothing is used to train AI models, and a Data Processing Agreement comes with every plan.

What she never says

  • A fee your pages don’t publish, or a fee without its VAT
  • That you cover a postcode your pages don’t list
  • That a property is not suitable for anyone
  • A viewing time your team hasn’t confirmed, on the phone
  • A landlord’s details to a tenant, or a tenant’s to anyone

Pricing

Plans at £0, £39, £149 or £249 a month, with 30 days free and no card to start.

Your month

An estimate of a typical month for businesses like yours. Pick another month, or change the figures to yours.

Credits a month

900

  • StarterBest value

    Within the 1,000 credits included

    £39a month

  • Small business

    Within the 5,000 credits included

    £149a month

  • Business

    Within the 8,000 credits included

    £249a month

An estimate from the figures above. Every plan starts with 30 days free, so you can count a real month before you pay.

What a receptionist costs, with the sums

The plan for a month like this

£39 a month like this

  • Recommended

    Starter

    £39 / month£390 / year

    1,000 credits a month

    about 1,000 AI replies, or about 250 call minutes

    Evrella on every channel: website chat, WhatsApp and your own phone number

    • Website chat1 chatbot
    • WhatsAppIncluded
    • Phone line1 phone number
    • TeamUp to 3 people
    • Transcripts kept180 days
    • SupportEmail
    • Your practice systemNot included
    • RemindersNot included
    Try free for 30 days

Questions

  • Does Evrella work for businesses in Portsmouth and Southsea?

    Yes. She answers on your website, on WhatsApp and on your business phone wherever you are, and the team that builds her is in Hook, Hampshire. Letting agents, garages, clinics and practices across Portsmouth can try her free, with no card to start.

  • Can an AI receptionist answer my Portsmouth phone number?

    Yes. You divert all your calls, or only the ones you miss, from your existing number to the Evrella number we give you. Your callers ring the number they know, and she answers with her own voice.

  • Will she know which Portsmouth postcodes we cover?

    She knows what your pages say. If your website lists the areas you cover, from PO1 to PO6 or across to Gosport and Havant, she answers from that. If it doesn’t, she says so and takes the caller’s details for you.

  • Can she arrange viewings for a Portsmouth letting agent?

    In the chat on your website she books viewings from your calendar, and they sync both ways with Google Calendar. On the phone she takes the applicant’s details and your team confirms the viewing.

  • Is her voice on the phone the same Evrella as the website chatbot?

    Yes, with the same knowledge. On your website and WhatsApp she writes; on your phone line she speaks. Every conversation, written or spoken, waits in your console as a transcript.

  • Does she answer Portsmouth callers out of hours?

    Yes, at any hour, on the phone, in the website chat and on WhatsApp. She answers from your pages and takes a message when she can’t help, and your team sees every enquiry in the morning.

  • Where is my Portsmouth clients’ data kept?

    Stored in the UK, on AWS in London. Answers are generated in the UK or the EU, so what a client types may be processed in the EU. Nothing is used to train AI models, and a Data Processing Agreement comes with every plan.

Let Evrella answer for you

Set her up on your own website and number, and try her free first.

Try free for 30 days